Customer Service

The period stated within which you will receive your order is approximate. Goods will be sent to the billing address given by you in your order and stated in the Order Confirmation using Royal Mail, First class, Tracked, Special Delivery or International Signed for. If your delivery address is outside of United Kingdom, you may be subject to import duties and taxes, which are levied once a shipment reaches your country. Any such additional charges for customs clearance must be borne by you. You should note that customs policies vary widely from country to country; Technomobiles  advises each customer to contact their local customs office for further information.
Processing of orders
Technomobiles amazon , Sage Pay or Paypal account will debit customer’s account on the day of purchase. All prices include sales taxes (VAT) (where applicable) and no charge is made for shipping (For free Delivery Items only) unless otherwise stated. Processing of pre-orders may begin earlier than the release date to ensure that orders can be shipped to you in time for the release date.
Every purchase you make shall be deemed as being performed in United Kingdom. United Kingdom’s law shall govern every aspect of contractual agreement concerning purchases made from the Site. Technomobiles aims to arrange shipment of all ‘in stock’ items within 24 hours of receiving your order. Your order may be delayed if the item is not in stock, we are experiencing a high volume of orders, during Christmas busy season or the item is in last stock (end of line) not in adequate quality waiting for new delivery from our suppliers. Some items may be unavailable/end of line and the current stock status is approximate. Technomobiles are not able to supply dates our suppliers/distributors may get an item in stock. You can keep track of your order status yourself on-line with the order tracking facility on your account page or contact our customer service on 0208 0990 712 for order update.

Any goods exported over the value of £20 are liable to import duties and other taxes in the destination countries. Gifts over these values may also be liable for customs duties and other taxes. It is recommended to seek advice from your local customs authorities.

Misha Trading Ltd is committed to protecting our customers' personal information. We have created this Privacy Policy to help you understand how we collect, use and protect your information when you visit our website and buy our products and services.
What personal information do we collect?
We may hold information relating to you that you have provided to us (such as on an application or registration form). This information may include, amongst other things, your name, address, telephone numbers, information on how you use our products and services (such as the type, date, time, location and information on your browsing activity), lifestyle information and any other information collected in relation to your use of our products and services.

How do we use your Personal Information?

The information that we collect from you is managed in accordance with the Data Protection Act 1998. It may be used by us for a number of purposes connected with our business operations and functions, which include:
Processing your orders or applications;
Carrying out credit checking and scoring;
Providing you with products and/or services requested or administering your account;
Dealing with requests, enquiries or complaints and other customer care related activities; and all other general administrative and business purposes;
Registering your details and allocating or offering you rewards, discounts or other benefits and fulfilling any requests or requirements you may have in respect of our companies' offers and schemes;

Sharing your Personal Information

Subject to your rights of objection, you agree that personal information may be disclosed to other businesses within our group of companies and to reputable third parties who will help process your order. In addition, you do not object to us, our group companies or third parties contacting you for the purposes set out above, whether this be by fax, telephone, e-mail, SMS or in writing. If you do not want us to pass your details on to third parties for marketing purposes, please call 0208 0990 712.

Protecting your personal information

We will take reasonable steps to ensure that the personal information we collect & use is accurate, complete, up-to-date and stored in a secure environment protected from unauthorized access, modification or disclosure.

Choices Regarding Use of Your Information

We want to provide you with meaningful choices regarding our marketing communications and you may choose to limit or opt-out of certain communications from Technomobiles at any time.
If you are not a Technomobiles customer and would like to opt-out of marketing communications from Technomobiles, you can do so by calling our team on 0208 0990 712 to unsubscribe or you can even email us on info@technomobiles.co.uk.
You may also manage your marketing preferences with respect to marketing e-mails, by following the "unsubscribe" instructions on any marketing e-mail we send you.

Cookies:

We may use cookies to collect non-personal information about how you interact with our website, and web-related products and services, to: Understand what you like and use about our website;
Understand what you do not like and do not use on our website; Provide a more enjoyable, customized service and experience, and Help us develop and deliver better products and services tailored to our customers' interests and needs.
We may use a persistent cookie to record details such as a unique user identity and general registration details on your PC. This helps us recognize you on subsequent visits to this website so that you don't have to re-enter your registration details each time you visit us and allows us to carry out the activities mentioned above.
Most browser technology (such as Internet Explorer, Netscape etc) allows you to choose whether to accept cookies or not – you can either refuse all cookies or you can set your browser to alert you each time that a website tries to set a cookie.

Right to Cancel – Return of unwanted or defective Items
You may cancel the contract & return the item at any time but no later than 14 working days after the day you received the product.

Sending the notice of cancellation by email ensuring that you quote your name, address and order reference number.

Where you have already received the goods, following our returns authorization procedure – by contacting Technomobiles by email or phone. We will provide you with a returns authorization number along with details on how and where to send your item. Wrap the item securely and include the original invoice along with your returns authorization number. You must ensure that the goods are packaged adequately to protect against damage. If you fail to take reasonable care of the goods before they are returned to us, and this results in damage or deterioration, we will charge you for the reduction in value.

Items that are excluded from the right to cancel/return include the following:
Goods made to specification or otherwise personalized, unsealed optical media (such as DVD’s, CD’s, Blu-rays, video games and computer software); leisure services or other activities in the form of vouchers that have expired; used hard drives and Headphones (Due to hygienic issues).

We will refund your credit/debit card via Amazon, PayPal or Sage pay once we have received and processed the item as soon as possible and in any event within 30 days of notice of cancellation. You will be liable for any charges incurred in returning the goods to Technomobiles or if you fail to return the goods you will be liable for any charges incurred in relation to attempts to collect the goods.

Damaged, Defective, Incorrectly Sent, Incorrectly Advertised Items.
 In the unlikely event that you receive goods which were not what you ordered or which are damaged or defective, or are of a different quantity, model or colour to that stated on your order form, Technomobiles shall make good any shortage or non-delivery, replace or repair any damaged or defective goods, or refund you the amount you paid for the goods in question. Please follow our returns authorization procedure by contacting Technomobiles by email or phone. We will email you a returns authorization number along with details on how and where to send your item. Please notify Technomobiles of the problem in writing as soon as possible and preferably within 14 working days of delivery of the goods. NOTHING IN THIS CLAUSE AFFECTS YOUR STATUTORY RIGHTS.

Multi-buy items: Main or qualifying multi-buy items can be returned to us if they are damaged or defective. We are able to offer you a replacement for any qualifying multi-buy items (subject to availability). Due to the nature of these promotions, we cannot offer you a refund for the main or qualifying item alone.

Test of returned items: We test every single return. If a returned item is found not to be faulty by our independent test centre or item has been (accidental or liquid damaged by the customer) we will return the item back to you and you will be liable for the postage. We advise you to check any gadget and its instructions carefully before returning it. We will not refund postage for items found to be in good working order. We are not responsible for incompatibilities caused. However, you can still return the unwanted items within 14 days from the date of purchase at your own return postal cost.

Ordering ,Change or cancel an order
We're sorry that in most circumstances it's not possible to make changes to your order once you've placed on the website.

• To add products to your order, please place a new order for these items
• To change details of your delivery address, remove items from your order or cancel it completely, please contact our Customer Services team for advice on 0208 0990 712 between 10am to 7pm week days or send an email to info@technomobiles.co.uk .
• If your order has already been despatched or delivered, then you'll need to follow our Returns procedure in the event of any unwanted products, or return them to Technomobiles.
• If you're an international customer find out more by contacting us at info@technomobiles.co.uk.
• There are some products which we cannot cancel, refund or exchange, including perishable and made-to-order items please see our return policy for details.

Technomobiles is for personal purchases, if you require large quantities of goods for business, please contact our sales team. We reserve the right to cancel an order if we believe it is for resale purposes.

Consumer Contracts Regulations 2013

• This legislation offers you the following cancellation rights when you buy online or by phone:
  You are entitled to cancel your contract if you so wish, provided that you exercise your right no longer than 14 days after the day on which you receive the goods or services
• Your right to return products does not apply to goods made to your specification, that have been clearly personalised or which by reason of their nature cannot be returned or are liable to deteriorate or expire rapidly
• If you wish to exercise your right of cancellation, you are obliged to retain possession of the goods and take reasonable care of them
• To exercise the right to cancel, you must inform us of your decision to cancel your contract by a clear statement, including details of your name, geographical address, details of the order you wish to cancel and, where available, your phone number and email address.
• You can cancel by email: sales@technomobiles.co.uk , or call 0208 0990 712.
• If you decide to cancel, you should return the goods to us at your cost within 14 days of such cancellation and we will reimburse to you (by the method used to pay for the original transaction) the amount in relation to goods to which cancellation rights apply. This includes the cost of delivery (except for the supplementary costs arising if you choose a type of delivery other than our standard and least expensive method of delivery)
• We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you. We will make the reimbursement no later than 14 days after the day.

Payment, Pricing and Promotions
It is becoming increasingly important for shopping cart software systems to offer a wide range of secure payment gateways and options. Consumers are becoming more security conscious with online payments, so retailers’ ecommerce websites need to offer trusted and universal solutions. UK’s most recognised and trusted online payment gateways are amazon payments ,Paypal and Sage Pay. Technomobiles offers amazon checkout system ,Paypal and SagePay this means consumers don’t need to register their card details with ecommerce websites, so they can simply use their cards registered with amazon ,Paypal or SagePay for their purchases, making the payment quick, simple, secure and convenient.

Pricing & Promotions
Measures are taken to ensure the prices on this website is as timely and accurate as possible but prices and product availability are subject to change without prior notice. All specials and promotions limited to stock on hand. Call for current prices and availability. Technomobiles is not responsible for typographical errors and we make every effort to ensure the accuracy of the information published in our websites. The documents and graphics published on this site may contain technical inaccuracies or typographical errors. Technomobiles makes no representation about the suitability of the information and graphics represented on this site. All such documents and graphics are provided "as is" without warranty of any kind.
If an error is made and a product is listed at an incorrect price or specification, Technomobiles shall maintain the right to refund or cancel orders placed at the incorrect price. If the order has been confirmed and charged to your credit card, Technomobiles shall immediately issue a credit in the amount of the incorrect price. We reserve the right to limit quantities on promotion products. Separate policies apply for specific offers within this website. See individual offer policies and notes for details. Technomobiles reserves the right to decline orders from resellers.
We are not liable under any legal theory for consequential or incidental damages arising from shipping delays, system downtime, loss of data or for any loss, damage or expense arising from product malfunction or defect. We expressly disclaim all warranties, express or implied, including any implied warranty of merchantability or fitness for a particular purpose. This disclaimer in no way affects the terms of the manufacturer's warranty, if any. Other restrictions may apply.
Product Information
Although measures are taken to ensure the information on this website is as timely and accurate as possible, Technomobiles assumes no responsibility for the accuracy of such information or its relevance to a specific use or application. Actual performance of products may vary based upon many factors and may be less than stated. Differences in system hardware, software design or configuration, as well as system use patterns, may affect product performance. Actual products may differ slightly in appearance to images shown.
Third Party Content
Technomobiles contains Webpages that may contain links to websites and the content of third parties ("Third Party Content") as a service to you. Technomobiles does not monitor, review or update, and does not have any control over, any Third Party Content or third party websites. Unless expressly stated otherwise, Technomobiles does not endorse or adopt any Third Party Content, and Technomobiles makes no representation, warranty or guarantee as to the accuracy, completeness, timeliness or reliability of any Third Party Content. If you use these links and the Third Party Content, you do so entirely at your own risk. In addition, reference to any products, services, processes or other information by trade name, trademark, manufacturer, supplier or otherwise does not constitute or imply any endorsement, sponsorship or recommendation by Technomobiles unless expressly stated otherwise.

• Check order status
• Track a shipment
• Request for return eligible items
• Edit delivery or billing information
• View pickup information
  Print an invoice
• Updating Account Information

• Check order status
• Track a shipment
• Request for return eligible items
• Edit delivery or billing information
• View pickup information
  Print an invoice
• Updating Account Information